Michelle R. Hess

Leadership Strategist | Advisor
Keynote Speaker

Helping organizations lead with clarity and courageous momentum.

I work with cities, executive teams, boards, and mission-driven organizations to ask better questions, clarify direction, and build leadership cultures that endure.

  • A Common Language for Stronger Teams

    “Our team walked away from the Personality Lingo training with a deeper understanding of how we communicate and work together. Michelle’s facilitation made it easy to see our differences as strengths rather than obstacles. The tools we learned have already improved collaboration across departments, and we now have a common language to build stronger relationships. This training is an investment we’ll see ripple through our organization for years to come.” —Progressive Roofing

  • True Partners

    “Michelle and her team are true thought partners. They complete the front-end work to understand what itch we are trying to scratch. Their programming offers meaningful content, space for small group discussion, humor, and actionable takeaways. Our specific session key learnings have been embedded into our department’s day-to-day work. In addition, the depth of experience Michelle and her team holds allows for relevant storytelling that keeps the participants engaged. Michelle and the team’s engaging approach, clear communication, and practical tools made every session both enjoyable and immediately applicable. The team of professionals is unmatched. They do not get stuck in their process; they are agile and able to pivot based on their client’s goals. True partners.” - City of Buckeye

  • Timely and Meaningful

    “Michelle’s presentation on trust at Leadership West was incredibly timely for me. Her insights challenged me to reflect on how trust shapes our relationships and leadership in ways we often do not fully recognize.

    What she shared was both practical and meaningful. It prompted a shift in my perspective that had a real and positive impact on an important relationship in my life.

    Sometimes we do not immediately see the ripple effect of strong leadership. Michelle’s message on trust made a difference for me, and I am truly grateful for her wisdom and influence.” - Jill Nico


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